The parties and the words used here
"We", "us", "the company", and "Golden Crown" mean Golden Crown Entertainment Group, Inc. "You" means the person using a property covered by these terms, and, if you are using one on behalf of an organisation, that organisation as well.
"Properties" means everything in the list below, taken together. A brand or group named in these terms, such as Collapse Initiative, is operated by the company rather than being a separate company, and the company stands behind everything done under its name.
- this website, goldencrownent.com, and any subdomain of it
- collapseinitiative.com and the other brand and game websites the company publishes
- the games published by the company, including Deepfall, and the Roblox experiences and communities run by its brands
- the Discord servers we operate for those brands and their audiences
- any paid offering, store, or checkout we run, including those processed through Stripe
- any account, profile, or entitlement you hold with us on those properties
Accepting these terms
You accept these terms by opening one of the properties, joining one of our communities, playing one of our experiences, or paying us for anything. If you do not accept them, stop using the properties.
We may change these terms. When we do, the date at the top of this page changes, and the new version applies from the moment it is published. A change that materially reduces your rights or increases your obligations will be announced on the property it affects before it takes effect, where that is practical. A change does not retrospectively authorize new collection or sharing of information. Required notices, consent and mandatory rights still apply.
Eligibility and age
You must be old enough to use each property under the rules of the platform it runs on. Roblox and Discord each set their own minimum ages, and their rules apply to you independently of ours. If you are under the age of majority where you live, you may use the properties only with the involvement of a parent or guardian, who accepts these terms with you.
You must not use the properties if we have previously terminated your access, or if a law that applies to you prohibits it.
Accounts and identity
Most of our properties are reached through an account you hold with a third party platform, such as Roblox or Discord, rather than an account you create with us. You are responsible for that account, for anything done through it, and for keeping it secure. We treat actions taken through an account as taken by the person who holds it.
You must not sell, rent, share, or transfer access to an account you use on our properties, and you must not use another person’s account. You must not misrepresent who you are, impersonate our staff, or claim a relationship with the company that does not exist.
Holding more than one account is not by itself a breach of these terms. Using additional accounts to evade a restriction, to inflate a metric, to abuse a limited offer, or to disguise conduct we have already acted on, is.
Acceptable use
While using any property, you agree not to:
- break the law, or encourage anyone else to
- harass, threaten, sexualise, or endanger another person, in particular a minor
- cheat, exploit, use unauthorised software or hardware, or abuse a bug rather than reporting it
- attempt to gain unauthorised access to a property, an account, a server, or any related system
- reverse engineer, decompile, tamper with, or defeat the protections on anything we ship, except where a law gives you a right we cannot remove
- interfere with a property or degrade it for others, including through automated traffic, scripted clients, or denial of service
- scrape, mine, or bulk collect content or data from a property outside what a normal visitor does
- sell, launder, or arrange off platform trades of accounts, entitlements, or virtual items
- use our names, marks, or artwork to imply a partnership, sponsorship, or endorsement that does not exist
- upload malware, phishing links, or anything designed to compromise another user
Cheating, evasion, and account integrity
We may investigate reports and apply game or community restrictions using the relevant platform’s supported moderation tools and the evidence available for that service. A finding is not proof of a person’s real-world identity. Automatic restrictions and suspected links can be challenged through the published support route.
The Collapse moderation API targets the specified Roblox user in the selected game and excludes linked alternate accounts. This release does not provide cross-company account correlation or cross-platform fingerprinting.
Collapse Initiative
Collapse Initiative is a studio brand operated by Golden Crown Entertainment Group, Inc. Its website, Roblox games and associated Discord servers have service-specific notices at collapseinitiative.com/privacy, /terms and /cookies.
Public account verification remains unavailable while an owner-only trial is assessed. Support tickets and moderation records are scoped to the relevant service. Warp shows public server counts and joining links; named player rosters and personal playtime tracking are not enabled. Roblox and Discord rules continue to apply.
Our Discord communities
Discord processes membership, roles and messages under its own policies. The Collapse bot records submitted support messages, ticket identifiers, authors and status, and moderation case records. It does not copy unrelated channel or direct-message histories into support transcripts.
Case evidence references are restricted to Discord message links in the case’s server. New references are encrypted in the Collapse database; the original message remains on Discord under its permissions and can be deleted there. A reference is not an independently verified finding or a permanent attachment archive.
Purchases, payments, and Stripe
Some things we offer are paid. Where payment is taken outside a platform store, it is processed by Stripe, Inc. as our payment processor. We do not receive or store your full card number. Stripe handles the card details and returns to us a record of the payment, a limited description of the instrument such as the brand and last four digits, the billing details you supplied, and its own assessment of the risk of the transaction.
Prices are shown in the currency stated at checkout and may exclude taxes, which are added where they apply. You are responsible for any bank, card, or currency conversion fee your provider charges.
Purchases made inside a Roblox experience are transactions with Roblox, not with us. Robux, Roblox gift cards, and Roblox platform purchases are governed by the Roblox Terms of Use, and any refund of them is a matter for Roblox Corporation.
If a subscription is offered, it renews on the stated interval until cancelled, and cancelling stops the next renewal rather than refunding the current one, except where the law says otherwise.
Refunds and chargebacks
Digital items and access are delivered immediately, so they are not generally refundable once delivered, except where a consumer law that applies to you gives you a right of withdrawal, or where we choose to refund as a goodwill matter.
If you dispute a charge with your bank instead of contacting us, we may suspend the accounts and entitlements connected to that payment while the dispute runs, and may keep them suspended if the dispute is decided against us. A good-faith payment dispute is not by itself fraud. Any restriction must relate to the affected transaction or substantiated abuse, respect platform rules and mandatory rights, and be open to review.
Virtual items and entitlements
Anything you unlock, earn, or buy on our properties is a limited, personal, revocable licence to use it inside the property it belongs to. It is not your property, it has no cash value, it cannot be redeemed for money, and it cannot be sold or transferred outside the mechanisms we provide.
We may change, rebalance, withdraw, or discontinue any item, feature, or experience. If a property closes, entitlements inside it end with it. Where we discontinue something you recently paid for, we will consider a refund of the unused part, but we do not guarantee one except where the law requires it.
Your content and feedback
You keep ownership of what you create and post on our properties. By posting it, you give us a worldwide, non exclusive, royalty free licence to host, store, reproduce, display, and adapt it for the purpose of operating and promoting the property it was posted on. That licence ends when you delete the content, except for copies kept in backups and in moderation records.
If you send us an idea, a suggestion, or a bug report, we may use it without obligation, payment, or attribution. Do not send us anything you consider confidential or expect to be paid for.
You are responsible for what you post, and you confirm you have the rights to post it.
Our brands and intellectual property
The Golden Crown name, the crown mark, the brand names of our studios, the design and text of our websites, and the code, art, audio, and design of our experiences belong to Golden Crown Entertainment Group, Inc. or to its licensors. Visiting a property licenses none of it to you.
Fan work is welcome within limits. You may make non commercial videos, streams, screenshots, art, and guides featuring our games and brands, provided you do not present them as official, do not use our marks in a logo or product name of your own, and do not sell them. We may withdraw that permission for a specific use at any time.
If you believe something on a property infringes your copyright, write to the contact address below with enough detail to identify the work and the material complained of, and we will investigate and remove it where the claim is made out.
Third party platforms and links
Our properties depend on services we do not control, including Roblox, Discord, Stripe, and our hosting providers. We are not responsible for their availability, their conduct, or their handling of your data, and their terms apply to you directly when you use them.
Links from our sites to other services are provided for convenience. Following one takes you somewhere these terms do not reach.
Test builds and unreleased work
We sometimes publish previews, test servers, and unfinished features. They are provided as they are, they may break, they may lose progress, and they may be withdrawn without notice. Information about unreleased work that you see through such access is confidential until we publish it ourselves.
Infrastructure changes
We may change hosting, database, storage, email or infrastructure providers to maintain or improve the service. A migration may involve controlled copying of the information already needed for that service, including recovery copies, to replacement infrastructure. It does not authorize new uses, unrestricted affiliate access or the sale of personal information. We remain responsible for applicable processor contracts, security, retention, deletion requests, international-transfer safeguards and required notices. A change of host does not waive your rights or our legal duties.
Nothing in these terms excludes mandatory consumer, privacy or child-protection rights, or liability that applicable law does not allow us to exclude. A hosting migration, service interruption or security incident does not automatically release the operator from its duties. These terms do not promise immunity from claims or replace rights available under applicable law.
Availability and changes to the properties
We do not promise that a property will be available at any particular time, or that it will keep working the way it does today. We may change, suspend, or discontinue any part of any property, and may impose limits on use, at our discretion.
Suspension and termination
We may suspend or terminate your access to any or all properties, with or without notice, if you breach these terms, if we reasonably believe you are engaged in cheating, fraud, evasion, or conduct that endangers another user, or if we are required to by a platform operator or by law.
You may stop using the properties at any time. Sections that by their nature should survive termination do survive it, including ownership, disclaimers, limitation of liability, indemnity, and governing law.
Disclaimers
The properties are provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non infringement, and any warranty arising from a course of dealing or usage of trade.
We do not warrant that a property will be uninterrupted, secure, or free of error, that defects will be corrected, or that content, progress, or entitlements will never be lost.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost virtual items, or loss of goodwill, however caused.
Our total liability arising out of or relating to these terms or the properties is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars.
Indemnity
Responsibility for unlawful conduct is determined under applicable law. These terms do not impose a blanket indemnity on children or remove mandatory consumer protections.
Governing law and disputes
Contact [email protected] to seek an informal resolution. This does not prevent a complaint to a regulator or access to a court with jurisdiction, or delay an urgent remedy or statutory deadline.
Nothing in these terms excludes mandatory consumer, privacy or child-protection rights, or liability that applicable law does not allow us to exclude. A hosting migration, service interruption or security incident does not automatically release the operator from its duties. These terms do not promise immunity from claims or replace rights available under applicable law.
General
If any provision of these terms is held unenforceable, the rest stays in force and the unenforceable part is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver of it.
You may not assign these terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
These terms, together with any rules posted on a specific property, are the entire agreement between you and us about the properties, and replace any earlier version.
Contact
Questions about these terms, appeals, copyright complaints, and legal notices reach the company at [email protected], addressed to Golden Crown Entertainment Group, Inc.